25.9.12
This website uses cookies to ensure you get the best experience on our website.
Learn more
Got it!
Skip to main content
Sign in
Laura Dassrath
9 Credentials
3 Issuers
Laura Dassrath
134196461 February 19, 2025
2 Year IIBA® Member
2 Year IIBA® Member
February 19, 2025
International Institute of Business Analysis™
Laura Dassrath
92101904
Issued: February 1, 2025
Expiry: January 31, 2026
IIBA® Member
IIBA® Member
February 1, 2025
International Institute of Business Analysis™
This is to certify that
Laura Dassrath
has successfully completed the
in witness thereof this certificate is presented in
Product Management and Strategy
Patti Williams,
Vice Dean, Aresty Institute of Executive Education The Wharton School, University of Pennsylvania
March 2024
Product Management and Strategy
April 16, 2024
Emeritus
Laura Dassrath
Entry Certificate in Business Analysis™
Certificate: 93465736
Issued: January 29, 2024
Entry Certificate in Business Analysis™
Entry Certificate in Business Analysis™
January 29, 2024
International Institute of Business Analysis™
Laura Dassrath
Delivering a world-class customer support experience
February 13, 2023
Delivering a world-class customer support experience
February 13, 2023
Intercom Academy
Providing a great customer support experience
Providing a great customer support experience
February 13, 2023
Intercom Academy
Laura Dassrath
Designing and implementing a conversational framework for support teams
December 23, 2022
Designing and implementing a conversational framework for support teams
December 23, 2022
Intercom Academy
Building an effective Conversational Support team
Building an effective Conversational Support team
December 13, 2022
Intercom Academy
Becoming a Conversational Support Expert
Becoming a Conversational Support Expert
December 8, 2022
Intercom Academy
